Crew Lead

Crew Lead
Job Description
Job description
A ServiceMaster Crew Lead will be required to enter, lead and work job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for large losses and catastrophic events. Must be available for On Call shifts as scheduled.

Job Duties:
• Leads and works with technicians on the emergency response team to attend losses such as flooding/sewer back up/ fire/wind.
• Confirms scope of work with Project Manager and/or Mitigation Manager.
• Has the home owner(s) or approved authority sign off on the work authorization.
• Manages all questions on site from homeowners/business owners in a professional, dignified, knowledgeable and calming manner.
• Responsible for safety at each work site, conducts and documents safety meeting with compliance to both the Occupational Health and Safety Codes and company polices including performing a hazard assessment with their crew before beginning work on site. As well ensures compliance for all OH&S is followed by all personnel including sub trades on site
• Photographs and video graphs the work site before, during and after emergency work – especially pre-existing damage.
• Ensures water readings (Daily Psychometric Readings) are documented at every loss.
• Daily submission of accurate time sheets to payroll by reviewing time sheets and all paper work to ensure precision before handing it in
• Completes all necessary forms: Work Authorization, Daily Psychometric Readings, Equipment Activity Reports, Job Hazard Assessment, at the completion of each emergency.
• Provides the Mitigation Manager or Project Manager with up to date reports on the status of the job at the end of each work day, and remains in continual contact to inform of any changes and calls upon all concerns
• Collects all applicable samples for the Project Manager
• All Crew Leads should have Asbestos awareness as they are required to collect applicable asbestos samples when in question and notify the Project Manager of this immediately
• Conducts vehicle maintenance inspections; cleans and maintain vehicles both inside and out.
• Understands and implements standard protocols for Water Remediation, Mold, Asbestos and Contents handling depending on the type of loss.
• Valid G driver’s license required
Key Competencies:
• Takes Pride in quality control and efficient work procedures 
• Mentors other technicians and guides them in the proper way to mitigate a loss
• Sets a level of quality work performance for their crew to follow
• Determines equipment and supplies needed for each loss.
• Ensures client is receiving a high standard of care and superior quality of service.
• Mixes and applies chemicals safely in accordance with manufacturer’s specifications and WHMIS
• Teaches good housekeeping techniques to ensure non-cluttered, safe and organized worksites. 
• Has a complete set of tools that is inventoried on a regular basis, basic carpentry skills and working knowledge of tools
• Wears appropriate PPE and company attire/uniform at all times
• Minimum of 1 year of direct working experience in disaster restoration linked to fire/water loss or related
• Strong Leadership and Communication abilities
• Proficient working and applied knowledge and procedures of demolition and tear outs of affected areas in both residential and commercial buildings of various sizes as well as construction knowledge and terminology.
• Ability to remain calm in times of stress a chaotic situations
• Knowledge and working ability to properly use equipment in an appropriate manner such as dehumidifiers, truck mount, airs scrubbers etc.
Educational Requirements : An IICRC Certification is required

Job Types: Full-time, Permanent
Salary: $23.00-$25.00 per hour
Benefits:
• Dental care
• Extended health care

Schedule:
• Monday to Friday
• On call

Supplemental pay types:
• Overtime pay

Experience:
• Restoration: 3 years (required)
License/Certification:
• IICRC Certification (required)
• Glass G Drivers License

Flexible Language Requirement: French not required
Required: Must be willing to submit personal information for a criminal background check.